• A minimum order of IDR 150,000 (before tax) applies to all deliveries
  • Deliveries are limited to the JAKARTA area only.
  • We are not able to deliver to Bintaro Sector VI onwards, Bogor, Depok, Tangerang and Bekasi.
  • For orders placed with delivery outside of Jakarta we will try to contact you to obtain an alternate address within the Jakarta area otherwise your order will be cancelled.
  • A delivery charge of IDR 30,000 applies for orders under Rp 350,000 (before tax)
  • No delivery charge for orders above IDR 350.000 (before tax and delivery charge)
  • A delivery charge of IDR 60,000 applies for hampers
  • In case of a delivery consisting of a combination of hamper and cake, the higher fee of IDR 60,000 will apply
  • Payment options available:
  • Cash on Delivery, to be paid directly to the driver
  • * Not available for orders over Rp 1,000,000
  • * Not available when shipping address is different to billing address
  • * Not available for ‘Guest Checkout’

PAYMENT

Bank Transfer, payment confirmation must be received before your order will ship.

  • Bank: Bank Central Asia
  • Account Name: PT. Culina Ismaya Sejahtera
  • Account Number: 7310 363817
  • A copy of payment confirmation & your order number must be sent to customer.service@colettelola.com OR to Whatsapp 0811 170 7997 by 8pm the night before delivery

Credit Card

  • * Card must be registered for ‘3D Secure’ verification (what is 3D Secure?) Click here
  • * A valid email address must also be used in order to pass verification
  • * International credit cards are accepted provided they are not issued from countries on the payment gateway blacklist.
  • Colette & Lola has A strict ‘No Cancellations’ & ‘No Refund’ policy, please ensure you check your order prior to completion
  • Orders placed after 8pm WIB are not available for ‘Next Day Delivery’
  • Promo codes cannot be combined with BCA credit card discount