WEBSITE

A. Creating an account has the following advantages:

  • Save all your addresses for faster checkout
  • View your order history and order status
  • Add products to your Wish list for later order
  • Quickly re-order your favourite cakes from your order history
  • Cash on delivery payment option (billing & shipping address must be the same)

A. Orders can be placed online 24hrs a day, however the cut-off time for next day delivery is 8pm (WIB). Orders placed from 8pm to 11.59 pm (WIB) are not eligible for next day delivery

A. For instructions on how to place an order click here (to be hyper linked once instructions complete)

HOTLINE

A. Our Hotline number is 021 2900 7997 and is also located at the top left of the webpage

A. Our Call Centre is open Monday to Sunday from 9am to 6pm (WIB)

  • A.- All products available Online are also available by Hotline.
  • - Not all producuts availabe Online/Hotline are available in our Outlets, in these cases the proudcut will be marked as "Delivery Only"

WEBSITE & HOTLINE

A. There are 3 delivery times you can choose from:

  • 09:00 to 12:00 (9am to 12pm)
  • 12:00 to 15:00 (12pm to 3pm)
  • 15:00 to 18:00 (3pm to 6pm)

If your desired timeframe is 'Greyed' out it means we can not take any additional deliveries for that timeframe.

A. Rp 30,000 delivery charge applies to all orders under Rp 350,000 (before tax)

  • Orders above Rp 350,000 (after discount & before tax) will receive Free Delivery (excludes Hampers)
  • During seasonal periods the delivery charge for orders containing hampers is Rp 60,000 per order

A. Only 1 shipping contact is allowed per order, if you would like to send cakes to multiple people at the same location we suggest sending to your reception desk and having them distribute the cakes for you

A. No, drivers can only deliver items we have for sale on the website.

OUTLETS

A. Store locations & opening hours can be viewed Click Here

A. No, this option is not currently available

A. Yes, however payment must be received before we can forward your order to the store.

PROMO CODES & PAYMENTS

A. For instructions on how and where to use your promo code Click Here Note – Promo codes cannot be combined with BCA credit card discount

A. No, Promo codes are for orders placed via our Website only

A. We currently have 3 payment options available:

    • Cash on delivery - Hotline & Website
    • Transfer - Hotline & Website
    • Credit Card - Website only

For conditions of payment options Click Here